Maximize dispatching by scheduling the right people at the right time and obtain real-time data for work taking place in the field. Acumatica Service Management provides contract management, appointment schedules, and a full-featured mobile application for service-driven businesses, wholesale distributors, construction companies, and manufacturers for deliveries, installation, or remote service operations. Quickly capture service needs to shorten the time between call receipt and job assignment.

How Service Management can work for you

Track resource commitments, match tasks to the best available resources, and generate work orders. Streamline processes to reduce response times and costs, resulting in increased revenues and customer satisfaction that ultimately give you a competitive advantage. Seamless integration to inventory, purchasing, and projects provide service organizations with everything they need to grow their business. Application Management Fixed fee and SLA-based PeopleSoft application management keep the application running like a well-oiled machine without having to worry about bugs, performance, downtime and late evening calls. Production support issues are part of the managed services while all enhancements/change requests becomes a project-based service. Application management services include ownership and support of customer specific application functionality as well.

Managed Testing Services for 8.53+ customers  We offer fully customized testing services to our clients based on Testing Framework (PTF), which has been strengthened further using our testing productivity enhancement accelerators. Cloud Hosting and Management of Kaav Enterprises This service is designed for on-premise customers with unique business needs who want to stay on Kaav Enterprises but would like to move their Kaav infrastructure to the cloud – see our Lift and Shift section below.